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Post by Conter K on Jul 4, 2016 3:46:13 GMT 1
Hey so i just started playing the game yesterday. and im really liking it and all.. so today i was doing a purchase.. and i saw this event in the events announcement.. that if i spent 1$ to get crystals.. i'll get a NEW HERO that i DID NOT already have...
Turns out this was not the case.. i bought the crystals.. got my hero box.. and once i opened it i got a hero i ALREADY had.. and it got converted into soulstones..
now.. why on earth would i want a repeated hero?? the ONLY reason i bought this was because the event stated that i'd get a hero i did NOT have already..
Now.. how can i apply for a refund? i tried the ingame Support button but i couldnt find any option there..
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Post by Zeddzul on Jul 4, 2016 4:29:26 GMT 1
The language was misleading I agree. I spent the $0.99 on my second server account and received 10 souls tones for helena which I already had as well.
More souL stones are a good thing though as it allows you to upgrade your hero to greater star level making them significantly more powerful.
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Post by nivek on Jul 6, 2016 1:31:47 GMT 1
Bad RNG I guess. I got Infernio but I don't even use him, he's kinda useless.
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